Returns & Exchanges

We want you to love your gorjana jewelry, which is why we offer easy returns and exchanges within 30 days of purchase for items in their original condition. Please note that personalized or engraved pieces are final sale and cannot be returned.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Choose Your Method

  Select whether you would like to exchange your item for a different style, receive store credit, or get a refund to your original payment method.

• 3.
  Print and Pack

  Download and print your prepaid shipping label, then securely pack your jewelry in its original packaging to ensure it arrives safely at our warehouse.

• 4.
  Ship It Back

  Drop off your package at any authorized carrier location; once received, our team will process your return or exchange within 5-7 business days.